@InProceedings{20060717a,
   author =    {Charles Lewis and Giuseppe Di Fabbrizio},
   title =     {Dialogue Strategy Optimization with Reinforcement Learning in an AT&T Call Routing Application},
   booktitle = {AAAI Workshop on Statistical and Empirical Approaches for Spoken Dialogue Systems - To Appear},
   address =   {Boston, Massachusetts, USA},
   month =     {July 17},
   year =      {2006}
}