@InProceedings{20111211, author = {Giuseppe Di Fabbrizio, Ahmet Aker, and Robert Gaizauskas}, title = {STARLET: Multi-document Summarization of Service and Product Reviews with Balanced Rating Distributions}, booktitle = {IEEE International Conference on Data Mining (ICDM 2011) Workshop - Sentiment Elicitation from Natural Text for Information Retrieval and Extraction (SENTIRE 2011)}, address = {Vancouver, Canada}, month = {December 11}, year = {2011} }