@InProceedings{20060717a, author = {Charles Lewis and Giuseppe Di Fabbrizio}, title = {Dialogue Strategy Optimization with Reinforcement Learning in an AT&T Call Routing Application}, booktitle = {AAAI Workshop on Statistical and Empirical Approaches for Spoken Dialogue Systems - To Appear}, address = {Boston, Massachusetts, USA}, month = {July 17}, year = {2006} }